Privacy Policy

GEA IHRD LLC (Korean legal name: 지이에이국제인적자원개발 유한책임회사, the "Company") complies with applicable laws, including the Personal Information Protection Act of Korea (개인정보 보호법), to protect the personal information of foreign students in Korea and consultation applicants.

• Effective Date: May 10, 2026
• Last Updated: May 10, 2026
• Publication URL: https://spt.gea.sc.kr/privacy
• Legally controlling language: Korean
• If any translated version differs from the Korean version, the Korean version prevails.

1. Controller and Service Overview

The Company receives consultation requests for the following services:

1. KT postpaid SIM referral
2. Safe housing support
3. Job and employment support
4. Korean language education
5. Domestic university admission support
6. Emergency interpretation and translation support

The website does not directly process payments or conclude contracts. After a consultation request is submitted, follow-up may proceed through phone, Zalo, WhatsApp, mobile text message, or other separate communication channels.

2. Purposes of Processing Personal Information

3. Personal Information Processed and Collection Methods

3.1 Required items

3.2 Optional items

Applicants should enter only the minimum information necessary for consultation. Information unrelated to consultation, such as health data, criminal history, political opinions, religion, or trade union membership, should not be entered.

Visa type, residence status, and school name are generally processed as ordinary consultation information. However, information relating to nationality, country of origin, race, or ethnicity may be handled carefully and only to the extent necessary. If separate consent is required for sensitive information or legally protected identifiers, the Company will conduct a separate consent process.

3.3 Automatically generated or server operation data

The Company does not separately store user IP addresses as part of consultation request data. However, general server access logs may include access time, requested URL, browser/User-Agent, and IP address.

Such logs are used only for troubleshooting, security checks, and detecting abnormal access. They are not used for advertising or marketing.

4. Retention and Use Period

Where retention is required by law, the Company may retain the relevant information for the statutory period and will not use it for other purposes.

5. Provision to Third Parties

The Company does not provide personal information to third parties in principle.

However, if the applicant expressly decides to proceed with a specific service and the provision of personal information is necessary, the Company may provide information after obtaining separate consent.

This Privacy Policy does not constitute blanket consent to such third-party provision. At the actual time of provision, the Company will notify the applicant of the recipient, purpose, items, retention period, and right to refuse, and will obtain separate consent.

6. Outsourcing and Overseas Processing

The processors process data only for storage, transmission, and staff notification purposes. They are not authorized by the Company to use the data independently for marketing purposes.

Overseas processing is performed by network transmission to the extent necessary to provide online consultation request reception and follow-up. Applicants may refuse overseas processing; however, online form submission and staff notification may be restricted, making it difficult to provide the service.

7. Destruction of Personal Information

When the retention period expires or the processing purpose is achieved, the Company destroys personal information without undue delay.

• Electronic files: deleted in a manner that makes recovery or reproduction difficult
• Google Sheets or similar stored data: deletion of rows or files, emptying trash where necessary
• Messenger or notification records: deletion or access restriction where operationally feasible
• Paper documents, if any: shredding or destruction

8. Rights of Data Subjects

Applicants, regardless of nationality, residence status, or language, may exercise rights under the Personal Information Protection Act of Korea.

These rights include:

1. Request access to personal information
2. Request correction or deletion
3. Request suspension of processing
4. Withdraw consent to collection and use
5. Withdraw consent to receive marketing information

9. Children Under 14

The Company does not intentionally collect personal information from children under the age of 14. The service is primarily intended for foreign students in Korea and adult applicants.

If the Company confirms that information of a child under 14 has been entered, it will delete the information without undue delay or review whether legal guardian consent is required.

10. Security Measures

The Company implements reasonable administrative, technical, and physical measures to protect personal information.

• Designation of a personal information protection officer
• Periodic checks of processing status
• Restriction of access to consultation data
• HTTPS communication
• Access control through authentication tokens or account permissions
• Account and permission management for Google tools
• Monitoring of incidents and abnormal access
• Control of work devices and work areas

11. Cookies and Automatic Collection Tools

The Company does not install advertising cookies or behavioral advertising tools. However, the Company uses Google Analytics 4 (GA4) for website usage statistics.

11.1 Google Analytics 4 (GA4)

GA4 cookies use anonymized IP addresses and do not directly identify individuals. User identifiers are randomly generated and are not used for advertising tracking or third-party marketing.

11.2 Browser Storage

Language settings such as ko, vi, or en may be stored in localStorage for user convenience. To the extent such information does not identify a specific individual, it is not treated as personal information.

Users may delete browser-stored information and GA4 cookies directly through browser settings or storage clearing features.

12. Remedies and Changes to This Policy

Applicants may contact the following organizations for consultation or remedies regarding personal information infringement.

If the Company changes this Privacy Policy, it will notify users of the changes and effective date on the website. If material changes are made to processing purposes, collected items, third-party provision, or outsourcing, the Company will provide notice or obtain consent as required by applicable law.